Returns & Exchanges
At Labielle, we want you to be completely satisfied with your beauty experience. If your purchase doesn't meet your expectations, we offer a hassle-free return and exchange process within 14 days of delivery.
Initiate Your Request
Log in to your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Prepare the Package
Ensure items are unused, in their original packaging, and include all seals; then safely pack them for transit.
Handover to Courier
Our shipping partner will contact you within 48 hours to collect the parcel from your doorstep at a convenient time.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing